Frequently Asked Questions
Everything you need to know about your Isabel Marant experience.
What are your shipping methods and delivery times?
We offer standard and express shipping worldwide. Delivery typically takes 3-5 business days for standard and 1-2 business days for express, depending on your location.
What is your return policy?
You may return items within 14 days of receiving your order. Products must be in their original condition, unworn, and with all designer tags still attached.
How can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your shipment.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.
Are the items on the site authentic?
Yes, all products sold on our official e-commerce store are 100% authentic Isabel Marant items, shipped directly from our warehouses.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders immediately. Please contact our customer service team as soon as possible; however, we cannot guarantee changes once the order has entered the shipping phase.